FOR INDIVIDUAL BALLOON BOUQUETS

OVERVIEW

• A minimum purchase of $39.95 is required (not including delivery charges, processing fee(s) or NYS Sales Tax) 
• NYS Sales Tax equal to 8.875% is required to be charged on all deliveries made within NY State  
• A $9.95 Processing Fee is applied to each order.

*PLEASE NOTE: SAME DAY DELIVERIES OF ANY ITEMS MUST BE COMPLETED BY PHONE ONLY!!!*

Delivery Surcharge of $10.00 applies for orders going to addresses in Staten Island, The Bronx, and Nassau & Westchester Counties. 

SPECIAL DELIVERY SERVICE

Where a more specific delivery time is required, you can call our office to arrange this by phone or you may choose this option on-line.  The following surcharges, added to the applicable Processing Fee ($9.95) apply:

If you require delivery service during a specific time frame, please use the product code and indicate your choice of times.

Any 2 hour period, between 8am and 6pm — $15 delivery surcharge   [use item code: 2hr] 

EARLY AND LATE SERVICE

DELIVERY AREA FOR BALLOON BOUQUETS: 

 

 

BROOKLYN:

 

11201	11203	11204	11205	11206	11207	11208	11209	11210	11211	11212
11213	11214	11215	11216	11217	11218	11219	11220	11221	11222	11223
11224	11225	11226	11228	11229	11230	11231	11232	11233	11234	11235
11236	11237	11238	11239

 

QUEENS:

 

11011	10004	10005	11096	11101	11102	11103	11104	11105	11106	11109
11120	11354	11355	11356	11357	11358	11359	11360	11361	11362	11363
11364	11365	11366	11367	11368	11369	11371	11372	11373	11374	11375
11377	11378	11379	11380	11385	11386	11412	11413	11414	11415	11416
11417	11418	11420	11421	11423	11424	11425	11426	11427	11428	11430
11432	11433	11434	11435	11451	11691	11692	11693	11694	11695	11697

 

STATEN ISLAND:

 

10301

10302

10303

10304

10305

10306

10307

10308

10309

10310

10312

10314

 

 

THE BRONX:

 

10461

10462

10465

10471

10472

10473

 

LONG ISLAND / NASSAU COUNTY:

 

11096

11516

11559

11598

11561

 

We are always adding more areas so be sure to check back often! 

Delivery Procedures

RESIDENTIAL DELIVERIES

Prior to departure from our store, we may call the recipient to coordinate a delivery time, ensuring that someone will be home to accept the order. We may make this call up to 24 hours in advance of the scheduled delivery time. If no one answers, we will leave a call back number. Delivery may therefore be later than scheduled as we will not proceed until we reach the recipient. Therefore it is important to provide a correct phone number for the recipient (cell) or residence (land line). Whenever possible, we encourage customers to include a back-up number, which can be noted in the Special Instruction section during checkout. We will make every effort to be discrete in our effort to coordinate a delivery time, however, customers are forewarned that this process does pose a risk of exposing an intended surprise.

COMMERCIAL/BUSINESS DELIVERIES

Please provide a correct phone number for the recipient (cell) or residence (land line). Whenever possible, we encourage customers to include a back-up number, which can be noted in the Special Instruction section during checkout. We will call the erecipient up to 8 hours prior to delivery time to insure that they are at their place of business.  We will make every effort to be discrete in our effort to coordinate a delivery time, however, customers are forewarned that this process does pose a risk of exposing an intended surprise.  In the event that the recipient is not in contact with us, we will deliver to the business before the end of the delivery time frame.

DELIVERIES TO SECURE FACILITIES

In many high-rise office buildings and other facilities with restricted access, we are usually required to leave the balloons with a receptionist, with mail room or security personnel. We will attempt to leave a message with the recipient advising that a delivery has been made and is ready for pick-up. Once the balloons have been delivered to the site staff, we consider the delivery accomplished.

PLEASE NOTE:  BALLOON DELIVERIES ARE NOT ACCEPTED AT THE FOLLOWING LOCATIONS:

1515 Broadway, New York, NY

 

SCHOOL & HOTEL/MOTEL DELIVERIES

All school deliveries will be sent to the main office at the school and left with administrative personnel. The deliveries will be considered complete once at the school's office.  All hotel deliveries for guests are left with the concierge, the front desk, or the loading dock, depending on the hotel's policy. Once balloons are delivered to one of these contacts, we consider the delivery accomplished.

HOSPITAL DELIVERIES

ABSOLUTELY NO LATEX BALLOONS will be delivered to any hospital due to latex allergy liability issues. This includes offices, staff and patients.  Mylar (foil) balloons are usually acceptable. However, in some cases a patient may not be able to receive balloons.Customers should contact the hospital for approval before sending balloons to a patient to ensure that they are allowed and that the patient isn't in a specialty unit [i.e. ICU, CCU, etc.] or will be discharged that day.  If we arrive and attempt to deliver thye balloons and are told of these types of restrictions, the delivery is considered complete and will be charged in full.

We deliver to the following New York City/Manhattan Hospitals:

 

• Beekman Downtown
• Beth Israel Medical Center
• Coler Memorial
• Eye, Ear & Throat
• Goldwater Memorial
• Gouvernor Hospital
• Hospital for Special Surgery
• Joint Diseases
• Lenox Hill Hospital
• Memorial Sloan Kettering
• Metropolitan Hospital
• Mt. Sinai
• NY Eye & Ear
• NY Presbyterian
• St. Luke's Roosevelt
• Bellvue Hospital
• Weill Cornell

 

 

 

 

DECOR DELIVERY & INSTALLATION SERVICE

 

Delivery of room décor and installation vary by job and can be quoted by arranging your order with our Customer Service Department.  Charges for Decor Installation are 15-20% of the total order invoice.  Special charges apply for Early morning or late evening installations.  We are available for decor installation at any hour - ALL DECOR INSTALLATIONS MUST BE ARRANGED BY PHONE and are subject to restrictions at installation site.  Processing fees for decor orders start at $5.95 and increase with the size and design of the order.  No processing fee will exceed $24.95.

For Balloon & Specialty decor, our delivery area includes Manhattan, Queens, Brooklyn, Staten Island, The Bronx [$300 minimum order],  Nassau County [$300 minimum order], Suffolk County [$500 minimum order], Central New Jersey [$300 minimum order], Lower to Mid-Westchester County [$300 minimum order], Northern New Jersey [$500 minimum order], Southern Connecticut [$500 minimum order], Southern & Western New Jersey [$1000 minimum order],  and Mid-Connecticut [$1000 minimum order].    Delivery charge is determined per order.